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eSIM installation

Follow these simple steps to install and activate your Simful eSIM on your device. The process takes just a few minutes.

Learn step by step

Select the device you are going to complete the process on

Select the type of installation you wish to perform

Before you begin installation with a QR code, there are a few important points to be aware of:

  • You must have the QR code on another screen or device to scan it with your phone camera.
  • Make sure you have a stable internet connection throughout the process.
  • Please note that the QR code can only be scanned once.
  • Do not remove the eSIM from your device as you will not be able to use it again.

Let's get started together

1

Open your email

Open your email on a different device to the one you will be using for installation and find the email we sent you with the QR code. If you have not received your code, please contact us.

2

Scan the QR code

Open your camera on the iPhone you will be installing the eSIM on and scan the code. You can also go to "Settings", then "Mobile Data" and select "Add Data Plan" to scan the code from there.

3

Follow the installation steps

Scanning the code will start the installation process. Use our guide below for step-by-step configuration.

Activation guide for your eSIM

01

Install your data plan

The installation process will start automatically when you scan the QR code on your iPhone. Click on Continue.

02

Mobile configuration completed

Your plan has now been installed. Click on Done.

03

Label your data plan

Give your new Simful line a name to identify it. For example: "Simful Travel". Click on Continue.

04

Choose your default line

Select the "Primary" option to continue using your number to receive messages and calls. Click on Continue.

05

iMessage and FaceTime

Select the "Primary" option to continue using your number for iMessage and FaceTime. Click on Continue.

06

Mobile data

Select the "Secondary" option. Keep "Allow Mobile Data Switching" turned off to avoid additional roaming charges. Click on Continue.

To activate at your destination

  1. You must be at the destination for which you purchased your eSIM.
  2. Open "Settings" on your device and go to Mobile Data/Network settings.
  3. Select your Simful eSIM from the list.
  4. Turn on "Data Roaming" for your eSIM.

How do you know your eSIM is active?

You can check in two ways:

  1. Make sure there is at least one bar in the signal icon on your device.
  2. Go to Settings > Mobile Data, select your Simful eSIM and check that Data Roaming is turned on.